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SoFi Mortgage Review 2026
Last updated on May 29, 2026
Written by
Senior Writer/SpokespersonWritten by
Senior Writer/SpokespersonMany or all of the products on this page are from partners who compensate us when you click to or take an action on their website, but this does not influence our evaluations or ratings. Our opinions are our own.
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Why trust NerdWallet
- 50+ mortgage lenders reviewed and rated by our team of experts.
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- Objective, comprehensive star rating system assessing 120+ categories and 5,000+ data points.
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Our Take
4.0
Home loans overall
NerdWallet rating
The Nerdy headline:
SoFi offers plenty of perks for existing customers, including a member discount on closing costs. Its mobile app and customer support are also much more accessible if you already bank or borrow with SoFi. Most likely to appeal to current SoFi customers.
Jump to:Full Review
SoFi: NMLS#696891
Min. credit score
620
Min. down payment
3%
Loan types and products
Purchase, Refinance, Fixed, Adjustable, Home Equity, VA
Pros
- Interest rates are on the lower side, according to the latest federal data.
- Conventional loan borrowers can choose between a 10-, 15-, 20- or 30-year term.
- HELOC borrowers may access up to 85% of their home equity.
Cons
- Sample mortgage interest rates are shown for conventional purchase and refinance loans, but not for other loan types.
- For customized mortgage rates, you have to provide your contact information.
- Average origination fees are on the high side.
Lender | Min. credit score | Min. down payment | |
|---|---|---|---|
 Visit Lenderat NBKC at NBKC | 620 | 3% | Visit Lenderat NBKC at NBKC |
 Visit Lenderat New American Funding at New American Funding | N/A | N/A | Visit Lenderat New American Funding at New American Funding |
 Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC | 580 | 3.5% | Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC |
 4.0 Visit Lenderat GO Mortgage at GO Mortgage | 620 | 3% | Visit Lenderat GO Mortgage at GO Mortgage |
 Visit Lenderat Veterans United at Veterans United | 620 | 0% | Visit Lenderat Veterans United at Veterans United |
Full Review
At a glance: SoFi mortgage options
SoFi is a nonbank lender based in San Francisco. Mortgages are available in all states (purchase only in New York).
SoFi offers a decent mix of home loan types and the lender's site offers robust information about them. Whether you want a conventional, FHA or VA loan, you're golden.
However, viewing sample mortgage interest rates can get scarce. Sample rates for fixed-rate conventional loans and refinances with 15-, 20- or 30-year terms are at your fingertips. But if you're curious about rates on other types of loans, you'll have to provide contact information.
🏠 Common mortgages
• Fixed or adjustable rate
• Conventional
• FHA
• VA
• Jumbo
• Rate-and-term refinance
Specialty loans
• N/A
💵 Home equity
• HELOC
• Cash-out refinance
• Home equity loan
SoFi mortgage special offers and discounts
SoFi offers several ways to save money on your home loan. If you're already a SoFi customer, you're pretty much guaranteed a modest savings.
- If you already bank with or borrow from SoFi, you may be able to save up to $500 off your origination fee. (SoFi Plus members can get an additional $500 off, but bear in mind SoFi Plus itself costs $10 per month.)
- SoFi doesn't charge an origination fee on VA loans, though the VA's standard funding fee will still apply.
- Buyers who get a home loan from SoFi and work with a real estate agent from HomeStory Real Estate Services can get up to $9,500 back at closing, based on the price of the home. (SoFi says the average buyer gets $1,700.)
- If a lender error causes your closing to be delayed, SoFi will credit you up to $10,000 toward closing costs. To qualify, you'd also need to meet several deadlines during the closing process.
- SoFi offers a first-time home buyer loan that's called the First Time Home Buyer "FTHB" loan. It's not a standout, however; it's a standard conventional loan offering with a 3% down payment.
What mortgages does SoFi specialize in?
A lender’s experience with your loan type can make a big difference. We looked at the latest federal data to find the types of mortgages SoFi handles most often.
Most SoFi loans in 2024 were conventional, though the lender also made a decent chunk of FHA and VA loans.
How we score SoFi’s home loans
Like to read the fine print? We do, too. Each year, NerdWallet writers and editors review the latest data and research on mortgage lenders, including federal data, and use a consistent method to score them based on what matters most to borrowers.
SoFi earned a 4-star home loans overall rating from NerdWallet. Here’s how that score breaks down across our five weighted subcategories.
Poor
Rates and fees (30%)
Rates and fees determine how much a loan will cost you overall. NerdWallet reviews the latest federal data to score each lender’s average APR spread — a measure that combines interest rates and fees. A higher score means lower typical costs compared to other lenders.
Average
Product accessibility (20%)
We evaluate how widely available a lender’s products are across the U.S. and how accessible they are to different financial profiles. A higher score means broader availability and more flexible requirements. A lower score means fewer options or stricter requirements.
Excellent
Customer experience (20%)
We evaluate customer experience by testing and reviewing features like the online application, mobile app, and availability of phone or chat support. A higher score means a smoother, more convenient experience and easier access to help. A lower score means more friction or fewer support options.
Good
Loan variety (15%)
We evaluate loan variety based on the range of home loan types a lender offers. A higher score means more options, while a lower score means a more limited selection.
Average
Rate transparency (15%)
We review how clearly lenders share rate information on their websites, including sample rates and tools to estimate personalized rates. A higher score means it’s easy to find clear, comprehensive details and compare rates. A lower score means less information is available, often requiring you to contact the lender.
🤓
NerdWallet’s ratings are objective and well-researched (we have the spreadsheets to prove it). But choosing a mortgage lender isn’t just about a star rating or a score breakdown. It’s also about finding the right lender for your unique situation. So yes: you can learn a lot from how the mortgage Nerds scored SoFi’s home loans. But you’re the expert when it comes to the features of your own best-match mortgage lender.Nerdy Tip
SoFi mortgage reputation and customer experience
NerdWallet’s star ratings look at objective factors like rates, fees and loan options. To give you a sense of what the borrower experience is really like, we pulled the latest customer satisfaction scores from Zillow, and we contacted the lender’s customer support.
Zillow Mortgage Lender Customer Rating
4.87
out of 5
Above-average rating as of the date of publication.
Rating reflects more than 1,700 customer reviews.
SoFi customer service options
Here’s how you can get in touch with SoFi, or at least try to. Some options are only available if you're a current customer.
Ways to reach SoFi
Physical branches . . . . . .🚫
Phone support . . . . . . . . ✅
Mobile app . . . . . . . . . . . ✅
Online chat (bot) . . . . . . ✅
Online chat (human) . . . 🚫
» MORE: How to apply for a mortgage
🤓 Our Nerds say... not always easy to reach
Kate Wood, lead writer/lending spokesperson
If you don't already work with SoFi, the customer service options can be a bit impenetrable. When I called, I was promptly connected to a person… who couldn't adequately answer my question. SoFi's online chat is only available if you're logged in, so I asked my partner (who loves SoFi for banking and investing) if I could use his app to chat. I started off with the bot, but when I asked to be connected with a live (presumably human) agent, the bot said it could not help and directed me to call instead.
Alternatives to a SoFi mortgage
Our biggest tip: Get offers from at least three different mortgage lenders. Comparison shopping can save you thousands of dollars. You can get rate quotes yourself, or work with a mortgage broker to shop around on your behalf.
Borrowers who like SoFi’s flexible range of repayment terms could be a fit for U.S. Bank, which also offers 10-, 15-, 20- and 30-year fixed-rate conventional loans. If getting cash back at closing appeals to you, you might want to consider Rocket.
» MORE: Best mortgage lenders
More from NerdWallet
Methodology
NerdWallet rates mortgage lenders based on what matters most to borrowers: rates and fees, product accessibility, customer experience, rate transparency and the range of loan options.
We review more than 40 lenders and score them using a weighted system that prioritizes affordability and a smooth borrowing experience. Lenders earn higher scores for offering lower borrowing costs, making loans widely available, clearly displaying rate information and supporting borrowers from application through closing.
We use a mix of lender-provided information, publicly available data and our own research and analysis to evaluate each lender. Recent regulatory actions may affect a lender’s score.