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New American Funding Mortgage Review 2026
Last updated on June 2, 2026
Written by
Editor & Content StrategistCo-written by
Contributing WriterWritten by
Editor & Content StrategistCo-written by
Contributing WriterMany or all of the products on this page are from partners who compensate us when you click to or take an action on their website, but this does not influence our evaluations or ratings. Our opinions are our own.
Why trust NerdWallet
Why trust NerdWallet
- 50+ mortgage lenders reviewed and rated by our team of experts.
- 40+ years of combined experience covering mortgages and financial topics.
- Objective, comprehensive star rating system assessing 120+ categories and 5,000+ data points.
- Governed by NerdWallet's strict guidelines for editorial integrity.
Our Take
4.0
Home loans overall
NerdWallet rating
The Nerdy headline:
New American Funding offers a large menu of loan products, as well as programs like first-time home buyer assistance, but personalized mortgage rates aren't available on its website. Most likely to appeal to borrowers looking for unusual loan types like 203(k) or non-QM.
Jump to:Full Review
Great for: first-time home buyers | customer service
Min. credit score
N/A
Min. down payment
N/A
Loan types and products
Purchase, Refinance, Home Equity, Reverse, Jumbo, Fixed, Adjustable, FHA, VA, USDA
Pros
- Offers a wide variety of purchase and refinance mortgages, as well as unique buyer assistance programs.
- Its home equity line of credit can be used for a primary residence or second home.
Cons
- Average APRs are less competitive than other lenders’.
- Personalized mortgage rates are not available on the website without providing contact information.
Lender | Min. credit score | Min. down payment | |
|---|---|---|---|
 Visit Lenderat NBKC at NBKC | 620 | 3% | Visit Lenderat NBKC at NBKC |
4.0 Visit Lenderat New American Funding at New American Funding | N/A | N/A | Visit Lenderat New American Funding at New American Funding |
 Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC | 580 | 3.5% | Visit Lenderat Rocket Mortgage, LLC at Rocket Mortgage, LLC |
 4.0 Visit Lenderat GO Mortgage at GO Mortgage | 620 | 3% | Visit Lenderat GO Mortgage at GO Mortgage |
 Visit Lenderat Veterans United at Veterans United | 620 | 0% | Visit Lenderat Veterans United at Veterans United |
Full Review
At a glance: New American Funding mortgage options
New American Funding is a nonbank lender based in Tustin, California. New American offers loans nationwide.
🏠 Common mortgages
• Conventional loans (fixed or adjustable rate)
• FHA loans
• VA loans
• Jumbo loans
• USDA loans
🔑 Specialty loans
• Interest-only
• Non-QM
• Reverse mortgage
• Construction loans
• FHA 203(k)
💵 Home equity
• Home equity loan
• HELOC
• Cash-out refinance loans
New American Funding special offers and discounts
New American Funding doesn’t just talk about equity — its lending data shows real follow-through, with above-average lending rates to Hispanic and Black borrowers and a continued push to close the homeownership gap. Beyond its commitment to equity, New American Funding offers several borrower-friendly programs that caught our eye:
- I CAN Mortgage: Borrowers are in the driver’s seat here — you can pick any term from 10 to 30 years and shape a monthly payment to match your budget.
- Pathway to Homeownership: Qualifying first-time buyers can get up to $6,000 to put toward their down payment, closing costs or other upfront expenses.
- NAF Cash: To help compete with all-cash buyers, New American Funding can buy the home in cash for you (through an affiliate), then sell it back to you once your financing is squared away.
What mortgages does New American Funding specialize in?
A lender’s experience with your loan type can make a big difference. We looked at the latest federal data to find the types of mortgages New American handles most often.
According to recent data, over half of New American Funding purchase loans were conventional. They issued a significant amount of FHA loans (36%) and some VA loans (10%) as well.
How we score New American Funding’s home loans
Like to read the fine print? We do, too. Each year, NerdWallet writers and editors review the latest data and research on mortgage lenders, including federal data, and use a consistent method to score them based on what matters most to borrowers.
New American Funding earned a 4-star home loans overall rating from NerdWallet. Here’s how that score breaks down across our five weighted subcategories.
Poor
Rates and fees (30%)
Rates and fees determine how much a loan will cost you overall. NerdWallet reviews the latest federal data to score each lender’s average APR spread — a measure that combines interest rates and fees. A higher score means lower typical costs compared to other lenders.
Average
Product accessibility (20%)
We evaluate how widely available a lender’s products are across the U.S. and how accessible they are to different financial profiles. A higher score means broader availability and more flexible requirements. A lower score means fewer options or stricter requirements.
Average
Customer experience (20%)
We evaluate customer experience by testing and reviewing features like the online application, mobile app, and availability of phone or chat support. A higher score means a smoother, more convenient experience and easier access to help. A lower score means more friction or fewer support options.
Good
Loan variety (15%)
We evaluate loan variety based on the range of home loan types a lender offers. A higher score means more options, while a lower score means a more limited selection.
Good
Rate transparency (15%)
We review how clearly lenders share rate information on their websites, including sample rates and tools to estimate personalized rates. A higher score means it’s easy to find clear, comprehensive details and compare rates. A lower score means less information is available, often requiring you to contact the lender.
🤓
NerdWallet’s ratings are objective and well-researched (we have the spreadsheets to prove it). But choosing a mortgage lender isn’t just about a star rating or a score breakdown. It’s also about finding the right lender for your unique situation. So yes: you can learn a lot from how the mortgage Nerds scored New American Funding’s home loans. But you’re the expert when it comes to the features of your own best-match mortgage lender.Nerdy Tip
New American Funding reputation and customer experience
NerdWallet’s star ratings look at objective factors like rates, fees and loan options. To give you a sense of what the borrower experience is really like, we pulled the latest customer satisfaction scores from J.D. Power and Zillow, and we contacted the lender’s customer support.
2025 J.D. Power U.S. Mortgage Origination Satisfaction Study
726
out of 1,000
Below-average satisfaction score: average = 760.
Mortgage origination covers the application through closing.
2025 J.D. Power U.S. Mortgage Servicing Satisfaction Study
626
out of 1,000
Above-average satisfaction score: average = 596.
A mortgage servicer handles loan payments.
Zillow Mortgage Lender Customer Rating
4.90
out of 5
Above-average rating as of the date of publication.
Rating reflects more than 9,300 customer reviews.
New American Funding customer service options
Here’s how you can get in touch with New American Funding.
Ways to reach New American Funding
Physical branches . . . . . . ✅
Phone support . . . . . . . . . ✅
Mobile app . . . . . . . . . . . . 🚫
Online chat (bot) . . . . . . . 🚫
Online chat (human) . . . . ✅
» MORE: How to apply for a mortgage
🤓 Our Nerds say... no annoying hold music here!
Dawnielle Robinson-Walker, editor and content strategist
When we called New American Funding, friendly customer service reps pick up right away, and you can manage your loan or application through the online My Portal. There’s also a highly rated mobile app that includes the ability to make loan payments — you just can’t use the app to apply for home loans, so it didn’t get a customer service check mark above.
Alternatives to a New American Funding mortgage
Our biggest tip: Get offers from at least three different mortgage lenders. Comparison shopping can save you thousands of dollars. You can get rate quotes yourself, or work with a mortgage broker to shop around on your behalf.
SoFi is another nonbank lender offering a variety of loan types and additional discounts for existing customers.
Borrowers who appreciate New American Funding’s flexible range of repayment terms could be a fit for U.S. Bank.
Northpointe Bank is a good match for buyers interested in closing cost or down payment assistance.
» MORE: Best mortgage lenders
More from NerdWallet
Methodology
NerdWallet rates mortgage lenders based on what matters most to borrowers: rates and fees, product accessibility, customer experience, rate transparency and the range of loan options.
We review more than 40 lenders and score them using a weighted system that prioritizes affordability and a smooth borrowing experience. Lenders earn higher scores for offering lower borrowing costs, making loans widely available, clearly displaying rate information and supporting borrowers from application through closing.
We use a mix of lender-provided information, publicly available data and our own research and analysis to evaluate each lender. Recent regulatory actions may affect a lender’s score.