Delta vs. United vs. American

Delta beats American and United with lower fees and better operations.

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When booking a domestic flight, U.S. travelers often choose between three major legacy carriers: Delta Air Lines, United Airlines and American Airlines. While budget airlines and other carriers certainly have their place, these industry giants offer the most extensive route networks and premium cabin options, not to mention robust loyalty programs — making them the go-to choice for millions of travelers.
But which one deserves your business and, if you're a frequent traveler, your loyalty?
The answer isn't straightforward. Each airline has distinct strengths and weaknesses that can significantly impact your travel experience and wallet. To determine which comes out on top, we evaluated five key factors: route networks, operational reliability, add-on fees, rewards rates and overall travel experience.
Here's how the U.S.'s three largest airlines stack up against each other.
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Aircraft, Airplane, Transportation

Routes and destinations

Winner: United

United edges out American for the top spot with 388 total destinations (including partner airlines), compared to American's 385. While American serves slightly more domestic destinations, United's advantage lies in its international reach — 167 international destinations versus American's 158 — bolstered by its membership in Star Alliance, the world's largest airline alliance.
All three legacy carriers offer extensive networks with hundreds of domestic destinations and international service to dozens of countries. The right choice often depends on your home airport and proximity to a hub. Outside of major markets like New York and Los Angeles, where all three airlines compete, each carrier concentrates its operations in different cities.

United

Chicago-based United Airlines flies to around 200 U.S. destinations in addition to roughly 138 international destinations across 71 countries covering Europe, Asia, Oceania, India, South America and parts of Africa.
United's airport hubs can be found in:
  • Chicago-O'Hare.
  • Denver.
  • Guam.
  • Houston-Intercontinental.
  • Los Angeles.
  • Newark.
  • San Francisco.
  • Washington-Dulles.
United is a founding member of the Star Alliance, the world's largest airline alliance with 25 member carriers and a network spanning 190 countries — a partnership that significantly extends United's global reach.

American

Dallas-Fort Worth-based American Airlines operates a network of 385 destinations, including 227 domestic and 158 international destinations (served by American and its partner airlines). The carrier's international focus centers on the Caribbean, Europe and South America while leveraging Oneworld partnerships to connect passengers to destinations in Asia and Oceania.
American Airlines' hubs are found in:
  • Charlotte.
  • Chicago-O’Hare.
  • Dallas-Fort Worth.
  • Los Angeles.
  • Miami.
  • New York-John F. Kennedy.
  • New York-LaGuardia.
  • Philadelphia.
  • Phoenix.
  • Washington-National.
American Airlines is a founding member of the Oneworld alliance. While the smallest of the three major alliances at 15 member carriers, Oneworld includes noteworthy partners such as Alaska Airlines, British Airways, Finnair, Japan Airlines, Qantas and Qatar Airways.

Delta

Atlanta-based Delta Air Lines operates a network of 341 destinations, including 213 domestic and 128 international destinations served by Delta and its partner airlines.
Delta's U.S. hubs and key markets include:
  • Atlanta.
  • Boston.
  • Detroit.
  • Los Angeles.
  • Minneapolis-St. Paul.
  • New York-John F. Kennedy.
  • New York-LaGuardia.
  • Salt Lake City.
  • Seattle.
Delta is a founding member of the SkyTeam, which is made up of 18 airlines, including Aeromexico, Air France, KLM, Korean Air and Virgin Atlantic.

Reliability

Winner: Delta

Delta leads the pack when it comes to operational reliability, earning the highest overall score among the three legacy carriers in NerdWallet's analysis of U.S. Department of Transportation data.
Delta excelled across all three key metrics: on-time performance, cancellations and baggage handling. However, it's worth noting that while Delta finished second overall among the major U.S. carriers we analyzed (behind Southwest Airlines), United and American lagged further behind in fourth and sixth place, respectively.

Delta

Delta operated 80.27% of its flights on time, the best performance among the big three and second-best overall. It also mishandled just 0.46% of checked bags — meaning roughly 1 in every 217 bags was lost, damaged or delayed.
While Delta's cancellation rate of 1.37% was slightly higher than United's, the carrier's strong performance in on-time arrivals and baggage handling secured its second-place finish overall.

United

United landed in the middle of the pack with a fourth-place rank overall from the six airlines we analyzed. The carrier operated 78.84% of its flights on time and actually edged out Delta with a 1.34% cancellation rate — the best among the three legacy carriers.
Where United struggled was baggage handling, with a 0.69% mishandled bag rate that placed it ahead of only American among the major carriers.

American

American trailed both competitors across the board. The Dallas-based carrier's 75.31% on-time performance was the lowest among major airlines, and its 2.00% cancellation rate is more than double Southwest Airlines' industry-leading rate of 0.82%.
American also finished in last place for baggage handling, mishandling 0.71% of checked bags — the worst performance among all carriers analyzed.

Fees

Winner: Delta

While all three legacy carriers charge identical baggage fees, Delta takes the win with the lowest total cost when seat selection is factored in. Delta's average seat selection fee of $24.99 gives it an edge over American's $33.33 and a significant advantage over United's $58.49 — making Delta the clear choice for travelers who want to choose their seats without breaking the bank.
All three airlines charge $35 for a first checked bag on domestic flights when purchased in advance (United and American charge $40 if you wait until check-in). Each carrier also allows a full-size carry-on and offers complimentary standard seat selection on main cabin fares.

Delta

  • Checked bag fees: Delta charges $35 for the first checked bag and $45 for the second on domestic flights. Travelers with an eligible Delta credit card, elite status or eligible active military status can avoid these charges.
  • Seat assignment fees: Basic economy passengers must pay to select a seat; otherwise, they'll get a randomly assigned seat at check-in. All other fares include free standard seat selection. 
  • Change fees: Delta doesn't charge change fees for most trips originating in the United States, Canada and the Caribbean. Fees vary in other regions. However, basic economy fares purchased before Nov. 6, 2025, are non-changeable and non-refundable. Basic economy fares purchased after that date carry a fee of $99 or $199 for flights originating in the U.S. and Canada.

American

  • Checked bag fees: American charges $35 if you pay online (or $40 at the airport) for your first checked bag and $45 for the second on domestic routes. Elite members and eligible credit cardholders can check bags for free.
  • Seat assignment fees: All American fares include free standard seat selection except basic economy. Basic economy travelers can pay to select a seat anytime after booking.
  • Change fees: American has eliminated change fees for flights originating in the Americas. Most basic economy tickets are non-changeable, except for cancellations within 24 hours of purchase and flights originating in most European countries, which you can change for a fee.

United

  • Checked bag fees: United charges $35 if you prepay for your first checked bag or $40 if you pay at the airport. The second bag costs $45 (or $50 at the airport). These fees are waived for elite members and those with certain United co-branded credit cards.
  • Seat assignment fees: United basic economy passengers must pay to select or change their seat. All other fare types include free standard seat selection.
  • Change fees: United eliminated change fees for flights within the U.S., as well as flights between the U.S. and Mexico, the Caribbean and other international itineraries. However, basic economy fares cannot be changed without first upgrading your fare.

Loyalty program

Winner: American

American Airlines edges out its competitors in the rewards category, offering a 6.5% return on base spending — the highest among the big three. This advantage comes from AAdvantage miles being valued slightly higher than Delta and United's.
That said, the gap is almost negligible, so factors like home airport options, elite status benefits and credit card perks may outweigh the small redemption value differences for many travelers. It's also worth noting that all three legacy carriers trail behind other major U.S. airlines' earning rates.

American

According to our analysis, AAdvantage miles are valued at 1.3 cents each — the highest among the three legacy carriers. Combined with a base earning rate of 5 miles per dollar, American offers a 6.5% return on spending.
American offers four consumer credit cards and one business credit card through Citi. Depending on which one you choose, you may enjoy benefits like free checked bags, priority boarding and even Admirals Club lounge access. You can even earn elite benefits through everyday credit card spending, with each purchase earning Loyalty Points toward your status.

Delta

Delta SkyMiles are valued at 1.2 cents each, putting Delta in a tie with United for redemption value. With a base earning rate of 5 miles per dollar, SkyMiles members earn a 6% return on spending.
Where Delta distinguishes itself is through its credit card offerings. Partnered with American Express, Delta offers seven co-branded credit cards across four tiers, with both consumer and business options. Most Delta cards include valuable perks like a free checked bag and a 15% discount on award redemptions booked with miles.
AmEx's more premium Delta offerings also offer benefits more suited to frequent travelers, such as an annual companion certificate, elite status credits and airport lounge access.

United

United MileagePlus miles are valued at 1.2 cents each, matching Delta. General members earn 5 miles per dollar spent, resulting in a 6% return on spending — tied for the lowest among the big three.
United's edge comes from its Star Alliance membership, the world's largest airline alliance with 25 member carriers. This gives MileagePlus members more redemption options globally than Delta or American loyalty programs.
United currently offers five Chase-issued credit cards — three consumer and two business — and all of them offer chances to work toward elite status. Depending on the card you choose, you may also enjoy other perks, like annual travel credits, award flight discounts, complimentary Premier upgrades on award tickets and airport lounge access.

Collect airline miles quickly

Among the three legacy carriers, airline miles can be redeemed for award flights starting at just 5,000 miles for a one-way ticket, depending on the loyalty program. But before you start using miles to book award flights, you have to earn them.
Beyond flying, another way to amass a large number of points and miles is to earn a sign-up bonus from a co-branded airline credit card.

Top airline cards from "The Big Three"

Delta SkyMiles® Gold American Express Card
Delta SkyMiles® Gold American Express Card
NerdWallet rating

on American Express' website

Rates & Fees
Chase United Airlines Mileage Plus Credit Card
United℠ Explorer Card
NerdWallet rating

on Chase's website

Rates & Fees
Citibank AAdvantage Platinum Select MasterCard Credit Card
Citi® / AAdvantage® Platinum Select® World Elite Mastercard®
NerdWallet rating

Annual fee

  • $0 intro for the first year, then $150
  • $0 intro for the first year, then $150
  • $99, waived for the first 12 months

Rates and fees

If you value flexibility over loyalty, consider a general travel credit card instead of an airline-specific card. General travel cards let you book flights on any carrier while earning bonus rewards, rather than locking you into a single airline's ecosystem.
Premium travel cards often include perks like airport lounge access and automatic elite status with certain programs. However, airline-branded cards offer tangible benefits that can quickly pay for themselves, particularly free checked bags, which can save a family of four $280 on a single round-trip flight.
The right choice depends on your travel patterns: frequent flyers on a single airline often benefit more from branded cards, while those who fly multiple carriers may prefer the flexibility of general travel cards.

Who wins: Delta, United or American?

Based on NerdWallet's analysis, Delta Air Lines emerges as the best of the big three U.S. airlines, finishing second overall among all major carriers, ahead of both American (third place) and United (fifth place).
Delta's victory comes from consistent performance across multiple categories. The Atlanta-based carrier topped all airlines in lowest fees, placed second in operational reliability and offers a solid route network. While Delta's rewards rate trails American's by a slim margin and its route network is smaller than United's, its well-rounded performance and superior operations give it the edge.
For travelers prioritizing reliability and lower costs, Delta is the clear choice. However, your personal winner may vary depending on which airline hubs you're closest to and whether you value United's expansive international network or American's slightly better rewards rate.
To view rates and fees of the Delta SkyMiles® Gold American Express Card, see this page.

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